Know Your Rights After an Accident
You Have the Right to Choose Your Repair Shop
Insurance companies may “recommend” one of their preferred shops — but the decision is yours. You are not required to use the insurance company’s shop
Beware of Low Estimates & Quick Checks
Some insurers write photo-based estimates that leave off necessary procedures and issue a small initial check quickly. That first check is often only a partial payment — not a complete repair plan.
Today’s vehicles require:
- OEM repair procedures
- Structural accuracy
- Pre- and post-repair scanning
- ADAS calibrations
- Proper documentation
A low estimate does not equal a safe repair.
Don’t Fall for Scare Tactics
Customers are sometimes told they will have to pay out of pocket if they do not use a “preferred”
shop.
That is misleading.
A professional repair facility works directly with the insurer to secure proper payment for
necessary repairs. You should never feel pressured into choosing a shop out of fear.
We Repair It Right
At Clayton Collision Center, we:
- Follow manufacturer guidelines
- Document required procedures
- Advocate for safe, complete repairs
- Work directly with insurers on your behalf
Your vehicle’s safety is not negotiable.
Call us before cashing that check.